The HD PROSELECT LOYALTY PROGRAM  (the “Program”) is a loyalty program offered by HD FACTORY - THE FLOOR SPECIALIST  (the “Company”, “us”, “our” or “we”) to certain customers of the Company. HD PROSELECT allows persons who have completed the membership enrollment steps (each, a “Program Member” or “Member”) in accordance with the present Terms and Conditions to take advantage of special prices, offers and other discounts purchases on items selected from time to time by the Company. Members acquire no vested right or entitlement to the continued availability of any particular reward, benefit or redemption level.

TERMS AND CONDITIONS                                                                                                                           

The Company in its sole discretion can, restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms on the company Website and note the date that they were last updated, and no change will be effective until such change has been posted for at least ten (10) days. We encourage Members to review the Program Terms each time they use the Program.


By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions.


Membership is free and no initial purchase is required in order to become a proselect Member. To become a valid Member, you must complete the enrollment process by providing complete, accurate information and indicating your acceptance of the Program Terms. After completion, you will receive a hd proselect loyalty card with a client number. 

COLLECTION / BENEFITS                                                                                                                                 

A Member must provide his/her Membership card when accepting the proselect loyalty benefits to protect the integrity of the Member account. Each Member is responsible to ensure that all Personal Information is correct and up-to-date and the Company reserves the right to block redemptions where the Member information is inaccurate or incomplete. Membership benefits are limited to the account holder only. 


Proselect benefits have no cash value and are not exchangeable for cash. The proselect loyalty membership benefits does not entitle the Program Members to any vested rights, and the Company does not guarantee in any way the continued availability of any price, redemption level, rebate or any other benefit. The Company assumes no liability to Members as regards the addition or deletion of selected promotion items. The proselect membership benefits is limited to the proselect program benefits. PROSELECT BENEFITS AND DISCOUNT CAN NOT BE APPLIED ON SERVICES SUCH AS SPECIAL ORDERS, DELIVERY, TILE-CUTTING SERVICE AND INSTALLATION OF ANY PRODUCT KIND.


From time to time, the Company may advertise or offer exclusive offers to select Members to redeem to receive offers, other benefits or discounts.


Prices shown are list prices and are subject to trade discount and to change without notice. Prices may also be changed without notice due to unforeseen cost increases of imported products, raw materials, or currency fluctuations. We carefully check pricing and product specifications, but occasionally errors can occur, therefore we reserve the right to change both without notice. We are not responsible for customer pricing errors. Some variations between picture and product may occur. Some products listed may be non-stock items.  Prices and product availability are subject to change without notice. 


We are not liable under any legal theory for consequential or incidental damages arising from shipping delays, system downtime, loss of data or for any loss, damage or expense arising from product malfunction or defect.


Any abuse by a Member of the Program’s privileges, any failure by a Member to follow these Terms and Conditions, or any misrepresentation by a Member may subject the Member to expulsion from the Program.

All specials and promotions limited to stock on hand.